DSTV & AERIAL

Difference between a professional quality installation and a poor one

  • Quality of the products used. Use 64 braid cables with a copper core that is solid which can carry your signal a lot further and allow the use of HD system upgrade without the change out of the cable.
  • Aluminium instead of Steel dish systems. The problem with Steel dishes is the fact that they rust so quickly. They were quality tested in another country and they didn't account for Sea or rust. The difference between an Aluminium dish and a Steel dish can be as much as 8 years depending on nature impact of course. Aluminium dishes that TV Doctor uses have Stainless steel nuts and bolts. Here is a technical explanation as to why we use Aluminium: Rusting is the common term for corrosion of iron and its alloys, such as steel. The corrosion of aluminium is extremely slow because the resulting aluminium oxide forms a conformal coating, which protects the remaining aluminium. This process is known as passivation.
  • The brackets we use are Special Double hot dipped Galvanized brackets. The reasoning for double hot dipped is due to the problem found with normal brackets whereby they start rusting from the holes and joints. Here is a short description: An important approach to rust prevention entails galvanization, which typically consists of an application, on the object to be protected, of a layer of zinc by either hot-dip galvanizing or electroplating.

A poor installation vs. a good installation: The following applies to a poor installation:

  • Not listening to the clients problem
  • Not running cables correctly around corners and NOT using cable clips or Trunking
  • Not using high quality cable
  • Not giving the client an indication as to the cost of the job before you begin
  • Using inferior parts
  • Mounting without an idea of how to run the cable in a way that looks professional
  • Poor Installation Example 1
  • Poor Installation Example 2

The pictures above show you how installations should not be done. The following applies to a good installation:

  • High quality components which have been tested and are known
  • Using Conduiting and Trunking to make the look and feel of the installation work with the environment of your home/office
  • Providing a clear and concise explanation of the job and the work that was completed
  • Recommending to use technology that will work for the future and not just for the next couple of months
  • Having the feeling of complete relaxation as you know your job is going to be done correctly the first time round by professionals.
  • Good Installation Example 1
  • Good Installation Example 2

As you can see from the above pictures the correct way of installation shows a clear difference in workmanship and quality.
A professional will walk through the house/office with the client taking notes and listening to the client first then only providing advice on how the job would work best and how it would be best to run the cables etc.
The difference in a professional and a poor installation boils down to pure experience. A person that has been doing this kind of job knows which products are problem givers and which products are problem solvers. This knowledge tends to distinguish a professional from a run by the mill average 1 man band. TV Doctor has tested its products and only uses specific products to counter any of the problem givers. We insist from our suppliers that we only get a certain range of products and will not use anything that has inferior quality in it. This is reason TV Doctor offers a Workmanship guarantee.